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Out of Hours
Please call 111 if you need help between 6.30pm and 8.00am.  Your call will be answered by NHS111 who will be able to direct you to a local service which best meets your needs.  Please call on the practice telephone number after 8.00am.  Between 8.00 and 8.45am, your call will be answered by our out of hours provider.  After 8.45am your call will come through to us.

Telephone Advice

If you want to speak to the doctor on the telephone or just want some advice that doesn't require you coming in to the surgery, please ask for a telephone consultation. If you telephone before 10.00am your call will be returned the same morning.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone to let us know on 0161 227 9785 (Boundary) or 0161 872 8129 (City Road).

Goodbye Dr Nortcliff

We're very sorry to inform patients that Dr Nortcliff is now leaving us for pastures new.  Dr Nortcliff joined us as a Registrar in 2012 before becoming a Partner in 2013.  He's made a big difference to both the practice and patients, and we're really sorry to see him go.  His last day with us will be 21st July.  We wish him every success for the future.

























































































When We Are Closed

closed_signEmergencies when we are closed

If you need urgent medical attention up until 6.30pm or between 8.00 and 8.45am in the morning, please ring the surgery on either 0161 872 8129 or 0161 227 9785. Your call will be put through to the out of hours service. This service will be able to provide you with advice over the telephone and, if necessary, offer you an appointment or a home visit from an out of hours doctor.

If you need help between 6.30pm and 8.00am, please now call 111. Your call will be answered by NHS111 who will be able to direct you to a local service which best meets your needs. 

Alternatively, you may wish to go to the Primary Care Emergency Centre based at Manchester Royal Infirmary. This is an NHS Walk-in Centre which deals with minor illnesses, injuries and emergency contraception. The Centre is open until 10pm Monday to Friday, and between 10am and 10pm on Saturdays, Sundays and Bank Holidays. No appointment is needed.

Please use the out of hours service and Walk-in Centre for anything for which you would normally see your doctor. That way, you’ll be helping us to ensure that Accident and Emergency see the patients who most need their services.


A&E (Emergency Departments) and the 999 ambulance services should only be used for critical or life-threatening conditions. A&E doctors are specialised in treating life-threatening illness and injuries. Only call 999 if there is an emergency. Once you call 999 an ambulance will be sent to you, even if you don't need it. Pick up one of our 'Choose Well' advice leaflets for current information on out of hours care next time you are in the surgery.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website