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Noticeboard

PRACTICE INFORMATION

Out of Hours
Please call 111 if you need help between 6.30pm and 8.00am.  Your call will be answered by NHS111 who will be able to direct you to a local service which best meets your needs.  Please call on the practice telephone number after 8.00am.  Between 8.00 and 8.45am, your call will be answered by our out of hours provider.  After 8.45am your call will come through to us.

Telephone Advice

If you want to speak to the doctor on the telephone or just want some advice that doesn't require you coming in to the surgery, please ask for a telephone consultation. If you telephone before 10.00am your call will be returned the same morning.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone to let us know on 0161 227 9785 (Boundary) or 0161 872 8129 (City Road).

Goodbye Dr Nortcliff

We're very sorry to inform patients that Dr Nortcliff is now leaving us for pastures new.  Dr Nortcliff joined us as a Registrar in 2012 before becoming a Partner in 2013.  He's made a big difference to both the practice and patients, and we're really sorry to see him go.  His last day with us will be 21st July.  We wish him every success for the future.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Patient Online Access Guide

accessWe now offer patients the use of a secure web site on the internet to:

    • Request repeat prescriptions
    • Notify us about change of address, telephone number, or email
    • Book appointments
    • View their medical records
    • There is also a facility to pre-register with the practice which may be particularly useful to students.

HOW DO I REGISTER FOR EMIS ACCESS?  
You must be a fully registered patient, and need a letter from us containing personalised access codes . To get this letter you need to come to Reception and ask for Registration for EMIS Access, you will need to show some photo ID, i.e. passport/driving license. The Receptionist will find you on our computer system and print out your access codes and registration instructions. Once you have the access codes and instructions you can connect to the web site at any time and register. To get access to your medical records you will be given an information sheet that it is important you read carefully. You will then need to fill out a form and there will be a 3 week wait before access is given.

ACCESSING MEDICAL RECORDS 
If you are over 18 your can now view your medical record online. This might help you manage your medical conditions and means you can access it from anywhere in the world. To make us of this service please speak to reception - you will need to bring some proof of identification with you and you will need to fill out a form. This will then be reviewed by a doctor before access is given (taking 3 weeks).

The instructions below for how to get onto the patient access website apply for this as well. Depending on what the GP enables for you, you may be able to see your problems, medications, test results, consultations, immunisations and allergies. 

HOW DO I GET ONTO EMIS ACCESS?  
You can visit this page by clicking on the following image from anywhere in this website The first time you use the site you will be asked to create your account. Here you will need to enter the four registration codes given to you by the practice.

REPEAT PRESCRIPTION REQUESTS  
If one of our doctors has arranged a repeat prescription for you, and the review date has not expired, then you can use EMIS Access to request a repeat. Prescriptions can be collected two full working days after request. Once you have logged onto EMIS Access you can view any medication items by clicking List of your repeat medication in the Repeat Prescriptions section of the screen. Tick the items you require and then click Make Request. There is no need to add a message relating to your request. You will then see a confirmation screen, providing you are happy with the selection you made, click Confirm.

VIEWING YOUR CONTACT INFORMATION  
Clicking on View/Update Your Contact Info (opposite Welcome on the EMIS Access home page) will show the current details we hold for you. If you need to make any changes click Edit but please note the following points which are very important: Your address: Your address may appear in an abbreviated format on this screen, this is because our computer system limits the address field to a specific width. If you address is abbreviated there is no need to change it unless it is technically incorrect (i.e. wrong flat number).

E-mail: it is useful for us if you can provide a current e-mail address - particularly if you are using our repeat prescription request service. After entering any changes click Submit. You then need to confirm the changes by clicking Confirm. We review all changes when we receive them, and accept them providing they comply with our requirements.

 



 
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